Privacy Policy

Heaven Property Solutions Ltd (“Heavens Property Solutions”, “we”, “our”, “us”) is the data controller for personal data collected through this website and during the course of providing our landscaping & outdoor-living services. Heaven Property Solutions Ltd is a company registered in England, company number 13239016. Our operating address is 50 Northway Road, Littlehampton, BN17 7JX, United Kingdom.

For privacy queries contact us at info@heavenspropertysolutions.co.uk or 07743 066824.

• Contact details, name, phone, email and property postcode submitted through our quote form.
• Project details, the scope and description of the project you tell us about, along with any photos or measurements you send us.
• Correspondence, emails, calls and messages exchanged during your enquiry and project.
• Technical data, IP address, browser type and pages visited, collected by standard server logs.

• To respond to your enquiry and arrange a site visit.
• To prepare and send you a free written quote.
• To deliver the works once you’ve appointed us.
• To meet our legal, accounting and statutory obligations.
• To improve our website (aggregate analytics only, never sold).

We rely on the following lawful bases under UK GDPR:

• Legitimate interests, responding to enquiries you initiate.
• Contract performance, when you appoint us to deliver works.
• Legal obligation, for tax and accounting records.

We share personal data only where necessary:

• With our subcontracted electricians where electrical work forms part of your project.
• With other trade subcontractors or suppliers engaged on your job, where required.
• With our accountants and HMRC for invoicing and tax.
• With our hosting and email providers under data-processing agreements.

We never sell your data and we don’t share it for marketing.

Enquiry data is kept for up to 24 months. Project data, including records relating to our 12-month workmanship guarantee, is kept for the duration required by law and for the period in which a claim could reasonably be brought (typically 6 years).

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion where there is no overriding legal obligation.
• Object to or restrict processing.
• Request data portability.
• Complain to the Information Commissioner’s Office (ico.org.uk).

To exercise any of these rights email info@heavenspropertysolutions.co.uk.

This website uses essential cookies for site functionality only. We do not use third-party advertising or tracking cookies.

We may update this policy occasionally. The “Last updated” date at the top of this page reflects the current version. Substantive changes will be highlighted on this page.